Even if Dave doesn't listen to me, somebody does

This past week I encountered something that shocked me. While walking from the gym to another part of the mall I saw a gentleman sneak between two Pepsi/Coke machines and light up a joint. How do I know? Dude, it smelled! I've been to enough rock concerts to know what marijuana smells like. Here's the real kicker...it was a guy who works at a restaurant at the mall whose uniform is obvious. There is an employee smoking area at the mall so the fact that he was "hiding" and smoking solidifies what I smelled. I was so appalled that I gave explicit details about what I had seen on my Facebook status.

This afternoon I got a Facebook e-mail from someone I didn't know. To my surprise it was from the manager at that restaurant who saw my status and wanted to assure me that they have a strict drug-free policy and once it is found out who was breaking this policy he/she would be fired. The manager asked me to follow through in the future if I see one of the employees breaking policy again.

What a fantastic manager to be on the internet searching to see what people are saying about their specific location. What a great way to improve performance and reputation at their facility. Social media at its finest. Or maybe it's worst?